HOW CAN WE HELP YOU?
Below are our most common frequently asked questions.
Emulator FAQs
- Head to the Casio Education home page: casioeducation.com.au
- On the top right-hand corner of your screen (above our site’s search bar), click on ‘Log In‘
- If you have logged in previously and remember your password, please add it in.
- If you not logged in previously, or you cannot recall your password, please click on Lost your password? and follow the prompts to reset your password.
- Once you have successfully logged in, please click on ‘My Account‘ (Located in the top right-hand corner of your screen)
- The next page will show a series of tabs. Please click on the Emulators tab
- From this tab you can download the latest emulator software for the model you wish to use and for the platform you are using (Windows or Mac). To retrieve an emulator licence code to activate the software, please click on the ‘Get License Code‘ button.
- An emulator licence code will appear on screen. This needs to be typed into your emulator software to activate the software. Please note, this code is case and number sensitive. Take care to type each character as it appears.
Each licence code is valid for 12 months from the date of activation. Towards the end of the activation period, the emulator should provide you with a warning that your code is about to expire.
This should prompt you to log in and retrieve a new emulator licence code using the above process.
You can also check the expiry date of your licence code at any time by heading to My Account, clicking on the Emulators tab and locating the emulator for the model you are using. Against that model you should see a green box containing your emulator licence code along with its expiry date.
The emulator software provides you with a warning when the activation period of your emulator code is approaching expiration.
When you see this message, you should note the number of days you have left on the code and follow the process outlined above to log in and retrieve a new emulator licence code.
The emulator licence codes provided under the Prime Schools Plus program are individual licence codes.
They are unique codes provided to individuals for their use only and on one device only. They cannot be shared.
Sharing codes will cause them to lock. If you see the error message “You have reached the limit of allowable software activations”, or you are experiencing issues with the licence code you have retrieved, please email edusupport@shriro.com.au for assistance.
Once you have retrieved an emulator licence code, you can log in at any time to view your current code.
Simply log in to casioeducation.com.au, head to My Account and click on the Emulators tab.
Against the model you are using, you should see a green box containing your emulator licence code along with its expiry date.
There could be a number of reasons why you are not able to see this button.
Please email our support team edusupport@shriro.com.au for assistance.
The complimentary emulator licences codes provided under the CASIO Australia Prime Schools Plus program are individual licences.
If you require a network licence for the fx-CP400 or the fx-CG50AU, these can be purchased from CASIO International. Please see http://edu.casio.com/softwarelicense/index.php for information and details on how to purchase.
If you are unable to reset your password using the prompts upon logging in, please email our support team edusupport@shriro.com.au for assistance.
Download the PDF for a set of instructions on how to install the latest CG Manager software for Mac or Windows.
Follow these simple steps to activate your web-based fx-8200 AU emulator license code:
Step 1: Retrieve your license code
- Log in to the Casio Education website
- You can find your fx-8200 AU emulator license code under the ’emulator’ tab in the ‘My Account’ section of the Casio Education website
Step 2: Create your account on ClassPad.net and log in
- Go to the ClassPad.net webpage: https://classpad.net/intl/ to create your account
- If you already have an existing account, please us that to log in
- We suggest using the same login credentials that you used for your Prime Schools Plus account
Step 3: Activate your license
- Click “If you have a license code, click here”
- Input your 9-digit license code, and click “next”
- Today’s date will be displayed on the following screen. This shows the date you are activating your license code. Please leave this date, and click “next”
- A screen stating, “Are you sure you want to enable the following license?” will appear. Confirm that the license information is accurate and click “Enable”
- Your activated license will now be displayed under the ‘Your license’ menu
Step 4: Start using your fx-8200 AU on ClassPad
- Select ‘Tools” from the left hand side menu, and click on “ClassPad Math”
- Click the ClassPad Math screen (paper) to display the Sticky Note (feature) menu, and click on the ClassWiz Emulator icon
- The fx-8200 AU emulator will now appear, and you’re ready to start using your web-based emulator!
If your expiry dates for your fx-8200 AU emulator code license code do not match on casioeducation.com.au and ClassPad.net do not match, this means the day you retrieved your license code is not the day you activated your license code.
If this is the case, the expiry date displayed on ClassPad.net is correct as this is the date you activated your license code.
- Please make sure your faculty’s Prime Schools Plus account is up-to-date
- Login to your Prime Schools Plus account
- Navigate to your ‘My Account’ page and click on the ‘Emulator’ tab
- If your fx-8200 AU emulator license code has expired, you will be prompted to retrieve your new license code the day after the end of your previous license code. For example, you code had expired on the 21st January, you will be able to retrieve your new license code from the 22nd January
You will be to see how many days remaining you have on your fx-8200 AU emulator license by looking in your ClassPad.net account.
In the left-hand side menu, click on ‘Your License’ – this will bring up how many days you have remaining on the license code.
Your license code will last for 1 year from the date of activation.
It’s normal for your emulator license code and your Prime Schools Plus renewal date to be different. Both work off a 1 year calendar, and sometimes you will find the expiry date of your emulator does not match up with your renewal date of your faculty’s Prime Schools Plus.
The latest versions of Chrome, Safari, and Edge are preferred to run the fx-8200 AU emulator software.
*Compatibility is guaranteed if a later version than the suggested version is used
*Browser settings (assumed that the following browser settings are applied when using this service’s front-end service)
JavaScript enabled
Cookies enabled
TLS 1.2 communication enabled
fx-8200 AU
Follow these simple steps to activate your web-based fx-8200 AU emulator license code:
Step 1: Retrieve your license code
- Log in to the Casio Education website
- You can find your fx-8200 AU emulator license code under the ’emulator’ tab in the ‘My Account’ section of the Casio Education website
Step 2: Create your account on ClassPad.net and log in
- Go to the ClassPad.net webpage: https://classpad.net/intl/ to create your account
- If you already have an existing account, please us that to log in
- We suggest using the same login credentials that you used for your Prime Schools Plus account
Step 3: Activate your license
- Click “If you have a license code, click here”
- Input your 9-digit license code, and click “next”
- Today’s date will be displayed on the following screen. This shows the date you are activating your license code. Please leave this date, and click “next”
- A screen stating, “Are you sure you want to enable the following license?” will appear. Confirm that the license information is accurate and click “Enable”
- Your activated license will now be displayed under the ‘Your license’ menu
Step 4: Start using your fx-8200 AU on ClassPad
- Select ‘Tools” from the left hand side menu, and click on “ClassPad Math”
- Click the ClassPad Math screen (paper) to display the Sticky Note (feature) menu, and click on the ClassWiz Emulator icon
- The fx-8200 AU emulator will now appear, and you’re ready to start using your web-based emulator!
If your expiry dates for your fx-8200 AU emulator code license code do not match on casioeducation.com.au and ClassPad.net do not match, this means the day you retrieved your license code is not the day you activated your license code.
If this is the case, the expiry date displayed on ClassPad.net is correct as this is the date you activated your license code.
- Please make sure your faculty’s Prime Schools Plus account is up-to-date
- Login to your Prime Schools Plus account
- Navigate to your ‘My Account’ page and click on the ‘Emulator’ tab
- If your fx-8200 AU emulator license code has expired, you will be prompted to retrieve your new license code the day after the end of your previous license code. For example, you code had expired on the 21st January, you will be able to retrieve your new license code from the 22nd January
You will be to see how many days remaining you have on your fx-8200 AU emulator license by looking in your ClassPad.net account.
In the left-hand side menu, click on ‘Your License’ – this will bring up how many days you have remaining on the license code.
Your license code will last for 1 year from the date of activation.
The latest versions of Chrome, Safari, and Edge are preferred to run the fx-8200 AU emulator software.
*Compatibility is guaranteed if a later version than the suggested version is used
*Browser settings (assumed that the following browser settings are applied when using this service’s front-end service)
JavaScript enabled
Cookies enabled
TLS 1.2 communication enabled
Prime Schools Plus FAQs
It’s normal for your emulator license code and your Prime Schools Plus renewal date to be different. Both work off a 1 year calendar, and sometimes you will find the expiry date of your emulator does not match up with your renewal date of your faculty’s Prime Schools Plus.